KineFlare Pro · Legal
Terms & Conditions
Last updated: 14 August 2026
Welcome to KineFlare Pro. These Terms & Conditions govern your access to and use of kineflarepro.com, including product browsing, purchasing and related customer support. By using this website or placing an order, you agree to these terms.
1. About KineFlare Pro
KineFlare Pro curates photography, video, lighting, stabilisation and camera-support accessories for creators. Product information is provided for general shopping and compatibility-reference purposes. If you need confirmation before ordering, please contact us at hello@kineflarepro.com.
2. Products, specifications and availability
We aim to present product descriptions, imagery, dimensions and compatibility information accurately. Colours, finish and packaging may vary slightly from images. Product availability, specifications, pricing and promotional offers may change without notice. You are responsible for confirming that a product is suitable for your camera, lighting or rigging setup before purchase.
3. Prices, orders and payment
Prices shown on the website are subject to change before an order is accepted. An order confirmation acknowledges that we have received your order; it does not guarantee acceptance. We may cancel or refuse an order where payment authorisation fails, stock information is inaccurate, a listing contains an obvious error, or we reasonably believe an order is fraudulent or unlawful. Where an order is cancelled after payment, the applicable refund will be processed through the original payment method.
4. Shipping, import charges and delivery
We offer Free Worldwide Shipping where stated on the website. Delivery estimates are indicative and may vary because of carrier operations, customs clearance or local delivery conditions. Import duties, taxes, customs fees and other destination charges are the responsibility of the customer unless explicitly stated otherwise at checkout. A customer must provide a complete and accurate delivery address and contact information.
5. Returns and refunds
Our return and refund process is set out in the Refund and Returns Policy, which forms part of these Terms & Conditions. Please review that policy before placing an order. Nothing in these terms limits rights that cannot be excluded under applicable consumer protection law.
6. Acceptable use
You must not misuse this website, interfere with its security or operation, attempt unauthorised access, submit false information, copy or exploit website content for commercial purposes without permission, or use the website in a way that violates applicable law.
7. Intellectual property
Unless otherwise stated, the KineFlare Pro name, site design, text, graphics, photography and other website materials are owned by or licensed to KineFlare Pro and are protected by applicable intellectual property laws. You may view and use these materials only for personal, non-commercial shopping purposes.
8. Liability
To the maximum extent permitted by law, KineFlare Pro is not liable for indirect, incidental, special or consequential loss arising from use of the website or products. Our total liability for a claim relating to an order will not exceed the amount paid for the affected product, except where applicable law requires otherwise.
9. Changes to these terms
We may revise these Terms & Conditions from time to time. The updated version will be posted on this page with a revised Last updated date. Continued use of the website after publication constitutes acceptance of the updated terms.
10. Governing law and contact
These Terms & Conditions are governed by the laws of Hong Kong, subject to any mandatory consumer protections that apply in your place of residence. For questions about these terms or an order, email hello@kineflarepro.com.